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Return Policy, Shipping Policy and Warranty Information
We understand that sometimes a product may not live up to your expectations, which is why we offer a 30-day, no-questions-asked, 100% money-back guarantee from the date of delivery. This means that if you’re not completely satisfied with your purchase, you can return it for a full refund.
In addition to the money-back guarantee, all of our products come with a comprehensive 1-year warranty for added peace of mind.
To ensure that you receive your purchase in a timely and secure manner, we offer free, fully trackable shipping with a minimum order of $50 on all orders from our warehouse to your selected destination.
If you need further information, please don’t hesitate to use the buttons provided below.
An issue with your product, or maybe it’s not exactly what you expected.
Regardless of the reason, we offer a full 30-day guarantee from the date of delivery on all orders.
We know the internet can be a crazy place at the best of times so here at Deancent Garage, we try our best to make things as easy as possible for you.
We’ll cover the return shipping for any defective products and anything you feel wasn’t as described.
You can choose to either receive a full refund of the product price, or exchange for another product.
Please contact us for the return process before you return any items.
Every product we sell comes with a full one-year warranty and if that wasn’t enough, we’ll pay the return shipping for any orders placed within North America if you experience any issues with the item you purchase.
If you experience any issues during the warranty period, contact us using our contact form at the bottom of this page and we’ll take care of it.
For International orders, please contact us for the warranty procedure.
We offer FREE worldwide shipping on all orders of $50 or more. All orders are fully track-able from our warehouse to your selected destination.
Most orders in North America will arrive in 2-3 weeks.
Merchandise order will arrive in 3-6 business days.
Some International orders can take up to 4 weeks, see shipping chart below.
Your order will be dispatched within 1 to 2 working days of receiving payment (Monday-Friday).
We can only ship to the address you have on file when you purchase an item, please make sure your address is updated before placing an order.
Below times are for reference ONLY. Shipping might be delayed by holidays, events and other uncertainties such as customs. Please see shipping schedule below for detailed shipping times.
In the very unlikely event that your item is lost or damaged during shipping, we will work with you and the postal company to come to a resolution.
We accept payment by any of the following methods:
- Credit Card
- Apple Pay
- Google Pay
If you have any requests for payment methods please do not hesitate to ask.
Import duties, taxes and charges are not included in the item price or shipping charges. Please check with your country customs office for these additional charges. These are not charges we have any control of.
If you have any further questions about the return policy, shipping policy or warranty please do not hesitate to contact us below.
We usually respond within 24 hours. During busy times such as holidays, our response could be delayed but we will get back to you as son as possible.